Shipping Policy
Our Shipping Policy
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Shipping Time and Processing: After receiving your order, your products will be prepared and shipped within 1-3 business days. The shipping process begins on the date you place your order, and the delivery of your products may vary depending on your location and the shipping company.
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Shipping Fee: The shipping fee, determined based on your order amount, will be automatically calculated on the payment page and added to your order total. Shipping is free for orders above a certain amount.
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Shipping Company and Delivery Time: Your orders are sent through our trusted shipping partners to ensure a secure and speedy delivery. Delivery times may vary depending on your location and the shipping company. A tracking number will be provided to you once your order is shipped.
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Delivery Address Information: Please ensure that you provide a correct and complete delivery address when placing your order. We are not responsible for delays caused by incorrect or incomplete address information. If you wish to change the delivery address, please contact us as soon as possible.
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Shipping Damage and Loss: If your products are damaged or lost during shipping, please contact us immediately. We will investigate the issue in detail with the shipping company and take the necessary steps to resolve it.
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Return and Exchange Shipping Fee: In the case of returns or exchanges, the shipping fee will be covered by us if the product is faulty or the wrong item was sent. For customer-initiated returns or exchanges, the shipping fee is the responsibility of the customer.
Note: Any changes to our shipping policy will be updated on this page. Please check our website regularly to stay informed about our current shipping policy.